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Artificial Intelligence is already an indispensable element in the relationship with the customer

Artificial Intelligence is already an indispensable element in the relationship with the customer

by Adelina Sarmiento | Jun 23, 2021 | AI

When artificial intelligence is related to customer service there is a rapid association with chatbots, enriched with certain cognitive capacities, to understand a natural conversation with a user and to be able to advise or direct him to the most appropriate answer...
Artificial Intelligence at the service of the most hated back office tasks

Artificial Intelligence at the service of the most hated back office tasks

by Adelina Sarmiento | Jun 2, 2021 | AI

A study carried out by OnePoll of more than 10,000 office workers from different countries revealed that workers spend an average of three hours a day at the computer performing repetitive tasks that have little or nothing to do directly with their work and that are...

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