When artificial intelligence is related to customer service there is a rapid association with chatbots, enriched with certain cognitive capacities, to understand a natural conversation with a user and to be able to advise or direct him to the most appropriate answer...
A study carried out by OnePoll of more than 10,000 office workers from different countries revealed that workers spend an average of three hours a day at the computer performing repetitive tasks that have little or nothing to do directly with their work and that are...
