Success Case | Email Classification Engine
Large Spanish Insurance Group
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The Challenge
The insurance company receives more than 100k emails per month related to different processes and requests. A team of experts must read all emails and forward them to the appropriate team. This process is costly and prone to human mistakes.
The Solution
Keepler designed and developed an automatic email classifier that is able to OCR attachments (Textract), extract topics, intents and forward the mail automatically to the appropriate team (Sagemaker).
The Result
Keepler is a full-stack analytics services company specialized in the design, construction, deployment and operation of advanced public cloud analytics custom-made solutions. We bring to the market the Data Product concept, which is a fully automated, public cloud services-based, tailored software that adds advanced analytics, data engineering, massive data processing, and monitoring features. In addition, we help our customers transition to using public cloud services securely and improve data governance to make the organization more data-centric.
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