Success Case | Proactive Maintenance Achieves 60% Reduction in Incident Resolution Time
Innovative and sustainable multinational energy group present in the electricity and gas business, with an annual turnover of 22 billion euros.
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The Challenge
A multinational energy group, with 2M+ smart meters, aimed to predict grid incidents for better service. They sought to utilize smart meter data for proactive incident management, enhancing reliability. Their challenge was transforming vast smart meter data into actionable insights for quicker incident resolution, ensuring seamless service for customers.
The Solution
Keepler addressed this challenge by developing an automated incident management system for the electrical distribution network:
- Predictive Incident Identification: Leveraging smart meter data, the system forecasted and detect grid incidents preemptively, minimizing downtime and enhancing service quality.
- Data Activation for Incident Detection: Utilizing smart meter data, the core functionality was to identify anomalies indicating potential grid incidents.
- Automated Real-time Monitoring: Automation enabled swift incident resolution through real-time monitoring and management.
The Result
Keepler is a full-stack analytics services company specialized in the design, construction, deployment and operation of advanced public cloud analytics custom-made solutions. We bring to the market the Data Product concept, which is a fully automated, public cloud services-based, tailored software that adds advanced analytics, data engineering, massive data processing, and monitoring features. In addition, we help our customers transition to using public cloud services securely and improve data governance to make the organization more data-centric.
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