Bringing Intelligence to Insurance Industry
We are accompaning insurance companies to switch from ‘business as usual’ to ‘digital first’ ready to bring service to a new generation of customers using the power of data and AI through the public cloud.
Enhanced Operational Efficiency
Streamline operations by leveraging advanced analytics and AI to optimize processes such as claims processing, underwriting, and customer service. This results in faster response times, reduced operational costs, and an overall increase in efficiency.
Risk Mitigation
With capabilities in data management and analytics, we assists insurers in better understanding and predicting risks. This includes improved assessment of insurance applications, more accurate risk pricing, and proactive fraud detection, thereby reducing exposure and enhancing profitability.
Customer Knowledge and Personalization
By integrating IoT analytics and leveraging data from various touchpoints, we enables insurance companies to gain deeper insights into customer behaviors and preferences. This allows for more personalized insurance products and services, enhancing customer satisfaction and loyalty.
Accelerated Innovation
Our cloud-native approach fosters an environment conducive to innovation, particularly with the deployment of new insurance models such as usage-based insurance. The agility provided by cloud solutions enables insurers to quickly adapt to market changes and consumer demands.
Regulatory Compliance and Reporting
We help insurance companies navigate the complex regulatory landscape by providing robust data governance and quality management systems. This ensures accurate and timely reporting, compliance with regulations, and the ability to respond quickly to regulatory changes.
Scalability and Flexibility
As insurers grow, our solutions scale accordingly, supporting an increase in data volume and computational needs without compromising performance. This scalability ensures that insurance companies can manage growth effectively and maintain service levels.
Discover our Journey Proposed for an Insurance Company
We Are Already Adding Value to Our Client’s Business
Saving 1M € Annually by Managing Incidents with AI Automations
We helped our customer in extracting entities from various sources (attached files, PDFs, images, emails…) by processing over 7,500 emails across 5 inboxes, and automated the classification and internal distribution using ML models. We maximized efficiency and saved significant costs.
Over 75% Accuracy in Fraud Detection Scrutinizing 1,000 Household Claim Files Daily
We developed a machine learning-driven data product, enhancing fraud detection by analyzing over 300 variables from diverse sources, including unstructured claim report data. It pinpointed fraud indicators file-by-file, carefully selecting models to minimize false positives, thereby protecting customer satisfaction and brand integrity.
Innovative Applications of Technology
in the Insurance Sector
Predictive Claims Processing Systems
Reducing downtime and improving claims processing efficienty.
Fraud Detection and Prevention
Enhancing the accuracy and speed of fraud detection.
AI-Powered Chatbots
Improving customer service efficiency and satisfaction.
Real-Time Risk Assessment
Analyze data in real-time, enabling more precising risk assessment and dynamic underwriting.
Data-Driven Personalization
Personalized offering, enhanzing customer engagement and retention.
Regulatory Compliance and Reporting
Ensuring compliance with regulatory standards and providing more accurate, real-time insights.
Operational Efficiency
Automate routine tasks, optimize workforws, and reduce waste, leading to cost savings and increased operational.
Customer 360º View
Integrating data from various sources to inform strategic decisions and improve customer experiences.
Predictive Analytics for Renewals
Analize customer data to forecast renewal probabilities, enabling targeted retention strategies.
Marketing Campaigns using AI
Automate the creation of content with GenAI and optimice strategies based on data, increasing effectiveness and ROI.
Advanced Analytics Lead
Keepler is a very reliable and skilled provider, always understanding the client’s needs and providing the right piece of advice at the right time. Clearly, they are a key piece of the team.
Future Insights of the Insurance Market
Data, cloud, and artificial intelligence technologies are transforming the insurance sector, enhancing operations and customer experiences. C-level executives identify AI, ML, and GenAI as crucial for achieving their goals over the next three years, driving rapid adoption across various use cases.
billion USD
Global insurance market size will grow from 7 to 91 USD billion en 2033 by the adoption of ML, NLP and AI.
– Market.US –
%
C-levels surveyed consider AI, ML, and GenAI the most crucial technologies for achieving their goals in the next 3 years.
– KPMG –
%
of insurance C-levels have customer satisfaction metrics embedded in their long-term corporate strategy.
– PwC –
%
of clients report interacting with two or more people to solve an issue, which can lead to a disjointed experience.
– McKinsey –
Knowing the Insurance Market to Address the Strategy
Data & AI is one of the key field of developing of the insurance industry which is facing challenges in these areas:
Generative AI
AI Governance
AI Democratisation
Synthetic Data Data Mesh
Quantum Computing
Knowledge Graphs Insurance
APIs Standarisation
Data-Centric AI
Adaptative AI
Artificial Intelligence
According to Munich RE Report “Tech Trend Radar 2024“
From Keepler, we support insurance companies in navigating the complexities of technology integration into their business processes, ensuring security, scalability, and regulatory compliance.
We Help you to Align IT and Business Teams
The Navigator is strategically designed to align Business and IT teams through a holistic and structured approach, ensuring that both sectors work cohesively towards common business objectives.
Navigator ensures that Business and IT teams are not only aligned but are actively collaborating to drive transformative business outcomes.
Would you like to talk about how to integrate AI into your Data?
Contact us and let’s start the conversation!